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Terms & Conditions

Terms and Conditions for Astroraaj

Welcome to Astroraaj. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you may not access the website or use our services.

1. Introduction

These Terms and Conditions govern your use of Astroraaj website and any related services provided by us. The website is operated by Astroraaj. Throughout these terms, "we", "us", "our", and "the Company" refer to Astroraaj, and "you" and "your" refer to the user or customer.

2. Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years of age or accessing the site under the supervision of a parent or guardian
  • You have the legal capacity to enter into binding contracts
  • You will provide accurate, current, and complete information when creating an account or placing an order
  • You will maintain the security of your account and password
  • You accept responsibility for all activities that occur under your account
3. Account Registration

To access certain features of our website, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with any third party

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or incomplete.

4. Product Information and Pricing

We strive to display accurate product information, including descriptions, images, prices, and availability. However, we do not warrant that:

  • Product descriptions, images, or other content are accurate, complete, reliable, current, or error-free
  • Colors shown on your monitor accurately reflect the actual product colors
  • Products will be available at the time of your order
  • Pricing errors will be honored (we reserve the right to cancel orders with pricing errors)

All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

5. Orders and Payment

When you place an order on our website:

  • You agree to pay the full amount for the order, including taxes and shipping charges
  • You authorize us to charge your selected payment method for the total order amount
  • Order confirmation does not guarantee acceptance of your order
  • We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud
  • If your order is cancelled after payment, we will issue a full refund to the original payment method

We accept payments through Razorpay (Credit Card, Debit Card, Net Banking, UPI, Wallet) and Cash on Delivery (COD) where available.

6. Shipping and Delivery

We ship products across India through our trusted courier partners. Please note:

  • Delivery times are estimates and not guaranteed
  • Shipping charges may apply based on order value and delivery location
  • We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances
  • Risk of loss and title for products pass to you upon delivery
  • Please ensure someone is available to receive the delivery at the provided address

For more details, please refer to our Shipping Policy.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy allows you to return products within the specified return window. Please note:

  • Products must be unused, unworn, and in original packaging with all tags attached
  • Return shipping charges may apply unless the product is defective or incorrect
  • Refunds will be processed to the original payment method within 7-10 business days after return approval
  • Certain products may not be eligible for return (e.g., personalized items, hygiene products)

For complete details, please refer to our Returns & Refunds Policy.

8. Cancellation Policy

You may cancel your order:

  • Before Shipment: Full refund will be issued
  • After Shipment: Order cannot be cancelled; you may return the product after delivery
  • For COD Orders: You can reject the delivery without any payment

We reserve the right to cancel orders in cases of suspected fraud, pricing errors, or product unavailability.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, software, and code, is the property of Astroraaj or our content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not:

  • Reproduce, distribute, modify, or create derivative works of any content without our express written consent
  • Use our trademarks, logos, or trade dress without prior written permission
  • Copy, scrape, or data-mine any content from our website for commercial purposes
10. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Impersonating any person or entity
  • Uploading malicious code, viruses, or harmful content
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' enjoyment of the website
  • Engaging in fraudulent or deceptive practices
  • Reselling products for commercial purposes without authorization
11. Limitation of Liability

To the maximum extent permitted by law, Astroraaj shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from your use or inability to use our website or products
  • Damages caused by delays, errors, or interruptions in service

Our total liability to you for any claim arising from these terms or your use of our website shall not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Astroraaj, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms and Conditions
  • Your violation of any third-party rights, including intellectual property rights
  • Any content you submit or transmit through our website
13. Termination

We may suspend or terminate your account and access to our website at our sole discretion, without notice, for any reason, including:

  • Violation of these Terms and Conditions
  • Suspected fraudulent activity
  • Non-payment of amounts due
  • Any other conduct that we deem harmful to our business or other users

Upon termination, your right to use our website will immediately cease, and we may delete your account information.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.

Before initiating any legal proceedings, you agree to first attempt to resolve the dispute by contacting our customer support team. If the dispute cannot be resolved informally within 30 days, either party may pursue legal remedies as provided by law.

15. Changes to Terms and Conditions

We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes your acceptance of the modified terms. The most current version of these terms will always be available on this page.

16. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Returns Policy, and Shipping Policy, constitute the entire agreement between you and Astroraaj regarding your use of our website and supersede all prior agreements and understandings, whether written or oral.

18. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

By Email: support@astroraaj.com

By Phone: +91 0000000000

Through Website: Contact Us Form

Last Updated: April 09, 2026

Last Updated: April 09, 2026

  • Address: Office No:3, Above passport office, Star zone, 3rd Floor, Nashik pune, road, Nashik, Maharashtra 422101
  • Email: hello@astroraaj.com
  • Phone: 9695102012
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